Privacy Policy

This privacy policy is for Joe Wills Ltd. I'm Joe Williams, and I take your privacy seriously. This policy explains what information we collect when you visit joewills.com, use our services, or buy our digital products. We only collect what we need to provide you with great service, and we don't sell your data to anyone.

What Information We Collect

Information you provide:

  • Your name and email when you contact us or sign up for updates

  • Payment details when you purchase digital products (processed securely through Stripe/PayPal - we don't store card details)

  • Any information you share during consultancy conversations

Information collected automatically:

  • Basic analytics data (pages visited, time on site, general location)

  • Technical stuff like your browser type and device info

  • Cookies to remember your preferences

How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide services

  • Send you digital products you've purchased

  • Share updates and resources (only if you've opted in)

  • Improve our website and services

  • Process payments and prevent fraud

Who We Share Information With

We don't sell your data. Ever. We only share information with:

  • Payment processors (Stripe/PayPal) to handle transactions

  • Email service providers to send updates you've signed up for

  • Analytics tools (Google Analytics) to understand website usage

  • Legal authorities if required by law (though this has never happened)

Your Rights

You have the right to:

  • See what data we have about you

  • Correct any mistakes

  • Delete your data

  • Opt out of marketing emails

  • Export your data

Just contact us and we'll sort it out.

Cookies

We use cookies to:

  • Remember your preferences

  • Understand how you use the site

  • Keep things running smoothly

You can disable cookies in your browser settings, though some features might not work as well.

Data Security

We use standard security measures to protect your information, including SSL encryption on the website and secure third-party services for payment processing.

Data Retention

We keep your information only as long as necessary to provide services and comply with legal requirements. Marketing contacts can unsubscribe at any time.

International Transfers

Your information may be processed by third-party services (like email providers) that operate outside the UK. We only use services that provide appropriate data protection.

Changes to This Policy

If we make significant changes to this policy, we'll let you know via email or a notice on the website.

Contact Us

Questions about privacy? Get in touch.

Joe Wills Ltd is a company registered in England and Wales with company number 07455058.